These short, informative infographics are designed for you to refer back to the most common questions asked on Slack. 

The first pill (posted February 2022) answers what to do when you have a personal issue or are ill and need to cancel sessions at the last moment:

The second posted pill in May 2022 answers what to do when a student cancels a session at the last minute:

The June 2022 Pill answers: Error codes and what to do if the site appears to be down
For the full instructions, see the help section here:


The July 2022 Pill: Taking holiday or changing my schedule

The September 2022 Pill: New Fluentify email addresses and who to contact