Yes, tutors can cancel booked sessions up until 6 hours prior to a scheduled lesson. It is always important to handle cancellations with care and generally avoid them as much as possible.
In order to cancel a booked session, go to MANAGE SESSIONS > UPCOMING SESSIONS > SESSION DETAILS > CANCEL SESSION
Whenever you do need to cancel a booking, it is recommended that you send a personal message to your student to let them know about it. Students receive a notification email when a session is cancelled but a personalised message is always much appreciated.
REMEMBER: Cancelling a session, does not mean deleting an available slot from your calendar. If you need to cancel sessions, make sure you also update your calendar accordingly.
IMPORTANT: If you have an emergency and you need to cancel less than 6 hours before, then you should contact your student via the Fluentify chat and then the team at firstname.lastname@example.org.